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Online patient feedback as a measure of quality in primary care: a multimethod study using correlation and qualitative analysis

OBJECTIVES: To ascertain the relationship between online patient feedback and the General Practice Patient Survey (GPPS) and the Friends and Family Test (FFT). To consider the potential benefit it may add by describing the content of public reviews found on NHS Choices for all general practices in o...

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Detalles Bibliográficos
Autores principales:	Boylan, Anne-Marie, Turk, Amadea, van Velthoven, Michelle Helena, Powell, John
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2020
Materias:	General practice / Family practice
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7050381/ https://www.ncbi.nlm.nih.gov/pubmed/32114461 http://dx.doi.org/10.1136/bmjopen-2019-031820

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