Cargando…
Disintermediation of travel agents in the hotel industry
The trend of massive disintermediation is threatening the livelihood of travel agents. This paper investigates the disintermediation of travel agents in the hospitality industry when hotels take distribution back into their own hands by setting up websites that allow guests to make bookings online....
| Autor principal: | |
|---|---|
| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier Science Ltd.
2003
|
| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7131380/ https://www.ncbi.nlm.nih.gov/pubmed/32287843 http://dx.doi.org/10.1016/S0278-4319(03)00049-5 |