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Disintermediation of travel agents in the hotel industry

The trend of massive disintermediation is threatening the livelihood of travel agents. This paper investigates the disintermediation of travel agents in the hospitality industry when hotels take distribution back into their own hands by setting up websites that allow guests to make bookings online....

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Detalles Bibliográficos
Autor principal:	Tse, Alan Ching-biu
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier Science Ltd. 2003
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7131380/ https://www.ncbi.nlm.nih.gov/pubmed/32287843 http://dx.doi.org/10.1016/S0278-4319(03)00049-5

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