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How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis
This paper analyzes the crisis mismanagement of the Hong Kong government during the SARS outbreak. It addresses eight factors that characterize a government crisis and uses them as guidelines to assess how the Hong Kong government performed in SARS.
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Elsevier Inc.
2009
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7131463/ https://www.ncbi.nlm.nih.gov/pubmed/32288049 http://dx.doi.org/10.1016/j.pubrev.2008.06.003 |