A Methodology to Compare the Usability of Information Systems

The usability of customer facing software interfaces is a source of competitive advantage for organisations. The usability of systems has also shown to encourage the effective and efficient completion of tasks and in consequence, operations. Furthermore, competitive analysis of the usability of soft...

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Detalles Bibliográficos
Autores principales: Kruger, Rendani, Brosens, Jacques, Hattingh, Marie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7134260/
http://dx.doi.org/10.1007/978-3-030-45002-1_39
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author Kruger, Rendani
Brosens, Jacques
Hattingh, Marie
author_facet Kruger, Rendani
Brosens, Jacques
Hattingh, Marie
author_sort Kruger, Rendani
collection PubMed
description The usability of customer facing software interfaces is a source of competitive advantage for organisations. The usability of systems has also shown to encourage the effective and efficient completion of tasks and in consequence, operations. Furthermore, competitive analysis of the usability of software products has been shown to be a useful tool in the adoption of the user centred design philosophy within organisations. However, low adoption of usability evaluation is prevalent due to a lack of methodologies to support organisations in their endeavours to achieve better usability. Therefore, the purpose of this study is to present a methodology to compare the usability of information systems. By using such a methodology, organisations will be able to gauge the standard of the usability of their information systems, by comparing it to others.
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spelling pubmed-71342602020-04-06 A Methodology to Compare the Usability of Information Systems Kruger, Rendani Brosens, Jacques Hattingh, Marie Responsible Design, Implementation and Use of Information and Communication Technology Article The usability of customer facing software interfaces is a source of competitive advantage for organisations. The usability of systems has also shown to encourage the effective and efficient completion of tasks and in consequence, operations. Furthermore, competitive analysis of the usability of software products has been shown to be a useful tool in the adoption of the user centred design philosophy within organisations. However, low adoption of usability evaluation is prevalent due to a lack of methodologies to support organisations in their endeavours to achieve better usability. Therefore, the purpose of this study is to present a methodology to compare the usability of information systems. By using such a methodology, organisations will be able to gauge the standard of the usability of their information systems, by comparing it to others. 2020-03-10 /pmc/articles/PMC7134260/ http://dx.doi.org/10.1007/978-3-030-45002-1_39 Text en © IFIP International Federation for Information Processing 2020 This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Article
Kruger, Rendani
Brosens, Jacques
Hattingh, Marie
A Methodology to Compare the Usability of Information Systems
title A Methodology to Compare the Usability of Information Systems
title_full A Methodology to Compare the Usability of Information Systems
title_fullStr A Methodology to Compare the Usability of Information Systems
title_full_unstemmed A Methodology to Compare the Usability of Information Systems
title_short A Methodology to Compare the Usability of Information Systems
title_sort methodology to compare the usability of information systems
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7134260/
http://dx.doi.org/10.1007/978-3-030-45002-1_39
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