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Weight Analysis of the Factors Affecting eWOM Providing Behavior
Electronic word of mouth (eWOM) significantly affects the consumer decision-making process. A number of studies investigated why consumers provide eWOM communications. Existing literature has contradicting factors regarding factors affect eWOM providing behaviour. This study aims to evaluate factors...
Autores principales: | Ismagilova, Elvira, Dwivedi, Yogesh K., Rana, Nripendra P., Sivarajah, Uthayasankar, Weerakkody, Vishanth |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7134272/ http://dx.doi.org/10.1007/978-3-030-44999-5_22 |
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