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Evaluation of corrective actions of feedback from clinicians on Clinical Laboratory Services at Bamenda Regional Hospital Laboratory, Cameroon

BACKGROUND: Customers’ satisfaction is imperative for success. Clinical laboratories continuously strive to attain very high levels of customer satisfaction to serve their clients and maintain accreditation. The concept of customer satisfaction has not yet been asserted in most clinical laboratories...

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Detalles Bibliográficos
Autores principales: Fondoh, Victor N., Awasom, Charles N., Enow-Tanjong, Rebecca, Fondoh, Richard M., Njukeng, Patrick, Shang, Judith, Ndasi, Julianna, Samje, Moses, Muluh, Claris N., Kinge, Thompson N.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: AOSIS 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7136689/
https://www.ncbi.nlm.nih.gov/pubmed/32284922
http://dx.doi.org/10.4102/ajlm.v9i1.843