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An Analysis of Complaints in Two Large Tertiary University Teaching Hospital ENT Departments: A Two-Year Retrospective Review
Introduction. Complaints relating to patient care are known to correlate with surgical complication rates and malpractice lawsuits. In a continually evolving health service and on-going financial pressures, identifying current complaint themes could drive future improvements in healthcare delivery....
Autores principales: | Bujoreanu, Iulia, Hariri, Ahmad, Acharya, Vikas, Taghi, Ali |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Hindawi
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7142350/ https://www.ncbi.nlm.nih.gov/pubmed/32280347 http://dx.doi.org/10.1155/2020/1484687 |
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