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Shall I Trust You? From Child–Robot Interaction to Trusting Relationships

Studying trust in the context of human–robot interaction is of great importance given the increasing relevance and presence of robotic agents in the social sphere, including educational and clinical. We investigated the acquisition, loss, and restoration of trust when preschool and school-age childr...

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Autores principales: Di Dio, Cinzia, Manzi, Federico, Peretti, Giulia, Cangelosi, Angelo, Harris, Paul L., Massaro, Davide, Marchetti, Antonella
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7147504/
https://www.ncbi.nlm.nih.gov/pubmed/32317998
http://dx.doi.org/10.3389/fpsyg.2020.00469
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author Di Dio, Cinzia
Manzi, Federico
Peretti, Giulia
Cangelosi, Angelo
Harris, Paul L.
Massaro, Davide
Marchetti, Antonella
author_facet Di Dio, Cinzia
Manzi, Federico
Peretti, Giulia
Cangelosi, Angelo
Harris, Paul L.
Massaro, Davide
Marchetti, Antonella
author_sort Di Dio, Cinzia
collection PubMed
description Studying trust in the context of human–robot interaction is of great importance given the increasing relevance and presence of robotic agents in the social sphere, including educational and clinical. We investigated the acquisition, loss, and restoration of trust when preschool and school-age children played with either a human or a humanoid robot in vivo. The relationship between trust and the representation of the quality of attachment relationships, Theory of Mind, and executive function skills was also investigated. Additionally, to outline children’s beliefs about the mental competencies of the robot, we further evaluated the attribution of mental states to the interactive agent. In general, no substantial differences were found in children’s trust in the play partner as a function of agency (human or robot). Nevertheless, 3-year-olds showed a trend toward trusting the human more than the robot, as opposed to 7-year-olds, who displayed the reverse pattern. These findings align with results showing that, for 3- and 7-year-olds, the cognitive ability to switch was significantly associated with trust restoration in the human and the robot, respectively. Additionally, supporting previous findings, we found a dichotomy between attributions of mental states to the human and robot and children’s behavior: while attributing to the robot significantly lower mental states than the human, in the Trusting Game, children behaved in a similar way when they related to the human and the robot. Altogether, the results of this study highlight that similar psychological mechanisms are at play when children are to establish a novel trustful relationship with a human and robot partner. Furthermore, the findings shed light on the interplay – during development – between children’s quality of attachment relationships and the development of a Theory of Mind, which act differently on trust dynamics as a function of the children’s age as well as the interactive partner’s nature (human vs. robot).
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spelling pubmed-71475042020-04-21 Shall I Trust You? From Child–Robot Interaction to Trusting Relationships Di Dio, Cinzia Manzi, Federico Peretti, Giulia Cangelosi, Angelo Harris, Paul L. Massaro, Davide Marchetti, Antonella Front Psychol Psychology Studying trust in the context of human–robot interaction is of great importance given the increasing relevance and presence of robotic agents in the social sphere, including educational and clinical. We investigated the acquisition, loss, and restoration of trust when preschool and school-age children played with either a human or a humanoid robot in vivo. The relationship between trust and the representation of the quality of attachment relationships, Theory of Mind, and executive function skills was also investigated. Additionally, to outline children’s beliefs about the mental competencies of the robot, we further evaluated the attribution of mental states to the interactive agent. In general, no substantial differences were found in children’s trust in the play partner as a function of agency (human or robot). Nevertheless, 3-year-olds showed a trend toward trusting the human more than the robot, as opposed to 7-year-olds, who displayed the reverse pattern. These findings align with results showing that, for 3- and 7-year-olds, the cognitive ability to switch was significantly associated with trust restoration in the human and the robot, respectively. Additionally, supporting previous findings, we found a dichotomy between attributions of mental states to the human and robot and children’s behavior: while attributing to the robot significantly lower mental states than the human, in the Trusting Game, children behaved in a similar way when they related to the human and the robot. Altogether, the results of this study highlight that similar psychological mechanisms are at play when children are to establish a novel trustful relationship with a human and robot partner. Furthermore, the findings shed light on the interplay – during development – between children’s quality of attachment relationships and the development of a Theory of Mind, which act differently on trust dynamics as a function of the children’s age as well as the interactive partner’s nature (human vs. robot). Frontiers Media S.A. 2020-04-03 /pmc/articles/PMC7147504/ /pubmed/32317998 http://dx.doi.org/10.3389/fpsyg.2020.00469 Text en Copyright © 2020 Di Dio, Manzi, Peretti, Cangelosi, Harris, Massaro and Marchetti. http://creativecommons.org/licenses/by/4.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Di Dio, Cinzia
Manzi, Federico
Peretti, Giulia
Cangelosi, Angelo
Harris, Paul L.
Massaro, Davide
Marchetti, Antonella
Shall I Trust You? From Child–Robot Interaction to Trusting Relationships
title Shall I Trust You? From Child–Robot Interaction to Trusting Relationships
title_full Shall I Trust You? From Child–Robot Interaction to Trusting Relationships
title_fullStr Shall I Trust You? From Child–Robot Interaction to Trusting Relationships
title_full_unstemmed Shall I Trust You? From Child–Robot Interaction to Trusting Relationships
title_short Shall I Trust You? From Child–Robot Interaction to Trusting Relationships
title_sort shall i trust you? from child–robot interaction to trusting relationships
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7147504/
https://www.ncbi.nlm.nih.gov/pubmed/32317998
http://dx.doi.org/10.3389/fpsyg.2020.00469
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