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The Impact of Portal Satisfaction on Portal Use and Health-Seeking Behavior: Structural Equation Analysis

BACKGROUND: Our study addresses a gap in the modern information systems (IS) use literature by investigating factors that explain patient portal satisfaction (SWP) and perceptions about health-seeking behavior (HSB). A novel feature of our study is the incorporation of actual portal use data rather...

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Detalles Bibliográficos
Autores principales: Silver, Reginald A, Subramaniam, Chandrasekar, Stylianou, Antonis
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7148551/
https://www.ncbi.nlm.nih.gov/pubmed/32217505
http://dx.doi.org/10.2196/16260