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A Three-part Quality Improvement Initiative to Increase Patient Satisfaction and Reduce Appointment Time
INTRODUCTION: PediPlace, a busy pediatric not-for-profit clinic in Lewisville, Tex., struggles with prolonged patient wait times. This quality improvement (QI) project aimed to reduce appointment lengths and improve the patient experience. METHODS: PediPlace introduced 3 interventions: improved pati...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Wolters Kluwer Health
2020
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7190244/ https://www.ncbi.nlm.nih.gov/pubmed/32426640 http://dx.doi.org/10.1097/pq9.0000000000000277 |