A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities

The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be...

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Detalles Bibliográficos
Autores principales: Espinoza, Juan, Crown, Kelly, Kulkarni, Omkar
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2020
Materias:
Tutorial
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7193986/
https://www.ncbi.nlm.nih.gov/pubmed/32325425
http://dx.doi.org/10.2196/18808
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author Espinoza, Juan
Crown, Kelly
Kulkarni, Omkar
author_facet Espinoza, Juan
Crown, Kelly
Kulkarni, Omkar
author_sort Espinoza, Juan
collection PubMed
description The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here, we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric health care facilities.
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spelling pubmed-71939862020-05-05 A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities Espinoza, Juan Crown, Kelly Kulkarni, Omkar JMIR Public Health Surveill Tutorial The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here, we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric health care facilities. JMIR Publications 2020-04-30 /pmc/articles/PMC7193986/ /pubmed/32325425 http://dx.doi.org/10.2196/18808 Text en ©Juan Espinoza, Kelly Crown, Omkar Kulkarni. Originally published in JMIR Public Health and Surveillance (http://publichealth.jmir.org), 30.04.2020. https://creativecommons.org/licenses/by/4.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Public Health and Surveillance, is properly cited. The complete bibliographic information, a link to the original publication on http://publichealth.jmir.org, as well as this copyright and license information must be included.
spellingShingle Tutorial
Espinoza, Juan
Crown, Kelly
Kulkarni, Omkar
A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_full A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_fullStr A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_full_unstemmed A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_short A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities
title_sort guide to chatbots for covid-19 screening at pediatric health care facilities
topic Tutorial
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7193986/
https://www.ncbi.nlm.nih.gov/pubmed/32325425
http://dx.doi.org/10.2196/18808
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