Chatbots in the fight against the COVID-19 pandemic

We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this pot...

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Detalles Bibliográficos
Autores principales: Miner, Adam S., Laranjo, Liliana, Kocaballi, A. Baki
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Nature Publishing Group UK 2020
Materias:
Comment
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7198587/
https://www.ncbi.nlm.nih.gov/pubmed/32377576
http://dx.doi.org/10.1038/s41746-020-0280-0
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author Miner, Adam S.
Laranjo, Liliana
Kocaballi, A. Baki
author_facet Miner, Adam S.
Laranjo, Liliana
Kocaballi, A. Baki
author_sort Miner, Adam S.
collection PubMed
description We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts.
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spelling pubmed-71985872020-05-06 Chatbots in the fight against the COVID-19 pandemic Miner, Adam S. Laranjo, Liliana Kocaballi, A. Baki NPJ Digit Med Comment We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts. Nature Publishing Group UK 2020-05-04 /pmc/articles/PMC7198587/ /pubmed/32377576 http://dx.doi.org/10.1038/s41746-020-0280-0 Text en © The Author(s) 2020 Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/.
spellingShingle Comment
Miner, Adam S.
Laranjo, Liliana
Kocaballi, A. Baki
Chatbots in the fight against the COVID-19 pandemic
title Chatbots in the fight against the COVID-19 pandemic
title_full Chatbots in the fight against the COVID-19 pandemic
title_fullStr Chatbots in the fight against the COVID-19 pandemic
title_full_unstemmed Chatbots in the fight against the COVID-19 pandemic
title_short Chatbots in the fight against the COVID-19 pandemic
title_sort chatbots in the fight against the covid-19 pandemic
topic Comment
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7198587/
https://www.ncbi.nlm.nih.gov/pubmed/32377576
http://dx.doi.org/10.1038/s41746-020-0280-0
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