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Implementing a digital patient feedback system: an analysis using normalisation process theory

BACKGROUND: Patient feedback in the English NHS is now widespread and digital methods are increasingly used. Adoption of digital methods depends on socio-technical and contextual factors, alongside human agency and lived experience. Moreover, the introduction of these methods may be perceived as dis...

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Detalles Bibliográficos
Autores principales:	Ong, Bie Nio, Hodgson, Damian, Small, Nicola, Nahar, Papreen, Sanders, Caroline
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2020
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7203816/ https://www.ncbi.nlm.nih.gov/pubmed/32381075 http://dx.doi.org/10.1186/s12913-020-05234-1

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