The Buffering Effect of Humanity of Care in the Relationship between Patient Satisfaction and Waiting Time: A Cross-sectional Study in an Emergency Department

This study aims to examine whether humanity of care and environmental comfort played a role in moderating the relationship between waiting time and patient satisfaction in an emergency department (ED). The study used a cross-sectional and non-randomized design. A total of 260 ED patients in two hosp...

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Detalles Bibliográficos
Autores principales: Viotti, Sara, Cortese, Claudio Giovanni, Garlasco, Jacopo, Rainero, Erika, Emelurumonye, Ifeoma Nneka, Passi, Stefano, Boraso, Flavio, Gianino, Maria Michela
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7216114/
https://www.ncbi.nlm.nih.gov/pubmed/32344530
http://dx.doi.org/10.3390/ijerph17082939

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7216114/
https://www.ncbi.nlm.nih.gov/pubmed/32344530
http://dx.doi.org/10.3390/ijerph17082939

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