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Losing the wait: improving patient cycle time in primary care
Inefficient clinic systems leading to prolonged wait times at primary care clinics are a source of frustration for patients, physicians, staff and administration. Measuring and shortening cycle time has the potential to improve patient experience, staff satisfaction and patient access by moving more...
Autores principales: | Robinson, Jehni, Porter, Melody, Montalvo, Yara, Peden, Carol J |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7223280/ https://www.ncbi.nlm.nih.gov/pubmed/32381596 http://dx.doi.org/10.1136/bmjoq-2019-000910 |
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