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The Influence of Physician-Rating Websites on Patient Physician Preference

BACKGROUD: Physician-rating websites (PRWs) are designed to publicly report physician quality information while bringing forth a sense of transparency. This study looks to identify the influence PRWs have on a patient's choice of orthopedic hand surgeon while stratifying patient physician prefe...

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Detalles Bibliográficos
Autores principales: Malige, Ajith, Matullo, Kristofer S.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: The Korean Orthopaedic Association 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7237253/
https://www.ncbi.nlm.nih.gov/pubmed/32489547
http://dx.doi.org/10.4055/cios19103
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author Malige, Ajith
Matullo, Kristofer S.
author_facet Malige, Ajith
Matullo, Kristofer S.
author_sort Malige, Ajith
collection PubMed
description BACKGROUD: Physician-rating websites (PRWs) are designed to publicly report physician quality information while bringing forth a sense of transparency. This study looks to identify the influence PRWs have on a patient's choice of orthopedic hand surgeon while stratifying patient physician preference by various demographic characteristics. METHODS: This survey-based study was conducted in a suburban outpatient orthopedic hand practice. All patients between 18 to 89 years of age who presented for an appointment were asked to participate. Survey questions aimed to identify patient demographics and the sources patients used to choose their hand surgeon. RESULTS: Overall, 104 patients completed our survey. Our study population was predominantly between 51 and 70 years of age (50.0%), women (60.6%), and Caucasian (84.6%), received a general education degree or high school diploma (36.5%), was employed (49.0%), and owned private health insurance (59.6%). One hundred and two patients (98.1%) answered that their physician's reputation is important. Seventy-five patients (72.1%) reported that they heard about their surgeon by physician referral, while only two (1.9%) used online search engines. Sixty-six patients (63.5%) noted that physician referrals were most trustworthy. Only 10 patients (9.6%) consulted PRWs to choose their surgeon, most of whom were younger than 50 years (n = 6), Caucasian (n = 8), and employed (n = 7) and had schooling after high school (n = 8). CONCLUSIONS: Despite increases in digital information exchange platforms, PRWs are not commonly used by suburban orthopedic hand patients to exchange information about or choose their hand surgeon. Patients still primarily rely on physician referrals and word of mouth from family and friends to choose their surgeon.
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spelling pubmed-72372532020-06-01 The Influence of Physician-Rating Websites on Patient Physician Preference Malige, Ajith Matullo, Kristofer S. Clin Orthop Surg Original Article BACKGROUD: Physician-rating websites (PRWs) are designed to publicly report physician quality information while bringing forth a sense of transparency. This study looks to identify the influence PRWs have on a patient's choice of orthopedic hand surgeon while stratifying patient physician preference by various demographic characteristics. METHODS: This survey-based study was conducted in a suburban outpatient orthopedic hand practice. All patients between 18 to 89 years of age who presented for an appointment were asked to participate. Survey questions aimed to identify patient demographics and the sources patients used to choose their hand surgeon. RESULTS: Overall, 104 patients completed our survey. Our study population was predominantly between 51 and 70 years of age (50.0%), women (60.6%), and Caucasian (84.6%), received a general education degree or high school diploma (36.5%), was employed (49.0%), and owned private health insurance (59.6%). One hundred and two patients (98.1%) answered that their physician's reputation is important. Seventy-five patients (72.1%) reported that they heard about their surgeon by physician referral, while only two (1.9%) used online search engines. Sixty-six patients (63.5%) noted that physician referrals were most trustworthy. Only 10 patients (9.6%) consulted PRWs to choose their surgeon, most of whom were younger than 50 years (n = 6), Caucasian (n = 8), and employed (n = 7) and had schooling after high school (n = 8). CONCLUSIONS: Despite increases in digital information exchange platforms, PRWs are not commonly used by suburban orthopedic hand patients to exchange information about or choose their hand surgeon. Patients still primarily rely on physician referrals and word of mouth from family and friends to choose their surgeon. The Korean Orthopaedic Association 2020-06 2020-04-27 /pmc/articles/PMC7237253/ /pubmed/32489547 http://dx.doi.org/10.4055/cios19103 Text en Copyright © 2020 by The Korean Orthopaedic Association http://creativecommons.org/licenses/by-nc/4.0 This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Original Article
Malige, Ajith
Matullo, Kristofer S.
The Influence of Physician-Rating Websites on Patient Physician Preference
title The Influence of Physician-Rating Websites on Patient Physician Preference
title_full The Influence of Physician-Rating Websites on Patient Physician Preference
title_fullStr The Influence of Physician-Rating Websites on Patient Physician Preference
title_full_unstemmed The Influence of Physician-Rating Websites on Patient Physician Preference
title_short The Influence of Physician-Rating Websites on Patient Physician Preference
title_sort influence of physician-rating websites on patient physician preference
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7237253/
https://www.ncbi.nlm.nih.gov/pubmed/32489547
http://dx.doi.org/10.4055/cios19103
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