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Integrating machine learning and open data into social Chatbot for filtering information rumor

Social networks have become a major platform for people to disseminate information, which can include negative rumors. In recent years, rumors on social networks has caused grave problems and considerable damages. We attempted to create a method to verify information from numerous social media messa...

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Detalles Bibliográficos
Autores principales: Hsu, I-Ching, Chang, Chun-Cheng
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7239608/
https://www.ncbi.nlm.nih.gov/pubmed/32837593
http://dx.doi.org/10.1007/s12652-020-02119-3
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author Hsu, I-Ching
Chang, Chun-Cheng
author_facet Hsu, I-Ching
Chang, Chun-Cheng
author_sort Hsu, I-Ching
collection PubMed
description Social networks have become a major platform for people to disseminate information, which can include negative rumors. In recent years, rumors on social networks has caused grave problems and considerable damages. We attempted to create a method to verify information from numerous social media messages. We propose a general architecture that integrates machine learning and open data with a Chatbot and is based cloud computing (MLODCCC), which can assist users in evaluating information authenticity on social platforms. The proposed MLODCCC architecture consists of six integrated modules: cloud computing, machine learning, data preparation, open data, chatbot, and intelligent social application modules. Food safety has garnered worldwide attention. Consequently, we used the proposed MLODCCC architecture to develop a Food Safety Information Platform (FSIP) that provides a friendly hyperlink and chatbot interface on Facebook to identify credible food safety information. The performance and accuracy of three binary classification algorithms, namely the decision tree, logistic regression, and support vector machine algorithms, operating in different cloud computing environments were compared. The binary classification accuracy was 0.769, which indicates that the proposed approach accurately classifies using the developed FSIP.
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spelling pubmed-72396082020-05-21 Integrating machine learning and open data into social Chatbot for filtering information rumor Hsu, I-Ching Chang, Chun-Cheng J Ambient Intell Humaniz Comput Original Research Social networks have become a major platform for people to disseminate information, which can include negative rumors. In recent years, rumors on social networks has caused grave problems and considerable damages. We attempted to create a method to verify information from numerous social media messages. We propose a general architecture that integrates machine learning and open data with a Chatbot and is based cloud computing (MLODCCC), which can assist users in evaluating information authenticity on social platforms. The proposed MLODCCC architecture consists of six integrated modules: cloud computing, machine learning, data preparation, open data, chatbot, and intelligent social application modules. Food safety has garnered worldwide attention. Consequently, we used the proposed MLODCCC architecture to develop a Food Safety Information Platform (FSIP) that provides a friendly hyperlink and chatbot interface on Facebook to identify credible food safety information. The performance and accuracy of three binary classification algorithms, namely the decision tree, logistic regression, and support vector machine algorithms, operating in different cloud computing environments were compared. The binary classification accuracy was 0.769, which indicates that the proposed approach accurately classifies using the developed FSIP. Springer Berlin Heidelberg 2020-05-20 2021 /pmc/articles/PMC7239608/ /pubmed/32837593 http://dx.doi.org/10.1007/s12652-020-02119-3 Text en © Springer-Verlag GmbH Germany, part of Springer Nature 2020 This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Original Research
Hsu, I-Ching
Chang, Chun-Cheng
Integrating machine learning and open data into social Chatbot for filtering information rumor
title Integrating machine learning and open data into social Chatbot for filtering information rumor
title_full Integrating machine learning and open data into social Chatbot for filtering information rumor
title_fullStr Integrating machine learning and open data into social Chatbot for filtering information rumor
title_full_unstemmed Integrating machine learning and open data into social Chatbot for filtering information rumor
title_short Integrating machine learning and open data into social Chatbot for filtering information rumor
title_sort integrating machine learning and open data into social chatbot for filtering information rumor
topic Original Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7239608/
https://www.ncbi.nlm.nih.gov/pubmed/32837593
http://dx.doi.org/10.1007/s12652-020-02119-3
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