Human factors challenges for the safe use of artificial intelligence in patient care

The use of artificial intelligence (AI) in patient care can offer significant benefits. However, there is a lack of independent evaluation considering AI in use. The paper argues that consideration should be given to how AI will be incorporated into clinical processes and services. Human factors cha...

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Detalles Bibliográficos
Autores principales: Sujan, Mark, Furniss, Dominic, Grundy, Kath, Grundy, Howard, Nelson, David, Elliott, Matthew, White, Sean, Habli, Ibrahim, Reynolds, Nick
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2019
Materias:
Communication
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7252977/
https://www.ncbi.nlm.nih.gov/pubmed/31780459
http://dx.doi.org/10.1136/bmjhci-2019-100081
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author Sujan, Mark
Furniss, Dominic
Grundy, Kath
Grundy, Howard
Nelson, David
Elliott, Matthew
White, Sean
Habli, Ibrahim
Reynolds, Nick
author_facet Sujan, Mark
Furniss, Dominic
Grundy, Kath
Grundy, Howard
Nelson, David
Elliott, Matthew
White, Sean
Habli, Ibrahim
Reynolds, Nick
author_sort Sujan, Mark
collection PubMed
description The use of artificial intelligence (AI) in patient care can offer significant benefits. However, there is a lack of independent evaluation considering AI in use. The paper argues that consideration should be given to how AI will be incorporated into clinical processes and services. Human factors challenges that are likely to arise at this level include cognitive aspects (automation bias and human performance), handover and communication between clinicians and AI systems, situation awareness and the impact on the interaction with patients. Human factors research should accompany the development of AI from the outset.
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spelling pubmed-72529772020-09-30 Human factors challenges for the safe use of artificial intelligence in patient care Sujan, Mark Furniss, Dominic Grundy, Kath Grundy, Howard Nelson, David Elliott, Matthew White, Sean Habli, Ibrahim Reynolds, Nick BMJ Health Care Inform Communication The use of artificial intelligence (AI) in patient care can offer significant benefits. However, there is a lack of independent evaluation considering AI in use. The paper argues that consideration should be given to how AI will be incorporated into clinical processes and services. Human factors challenges that are likely to arise at this level include cognitive aspects (automation bias and human performance), handover and communication between clinicians and AI systems, situation awareness and the impact on the interaction with patients. Human factors research should accompany the development of AI from the outset. BMJ Publishing Group 2019-11-27 /pmc/articles/PMC7252977/ /pubmed/31780459 http://dx.doi.org/10.1136/bmjhci-2019-100081 Text en © Author(s) (or their employer(s)) 2019. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ. This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.
spellingShingle Communication
Sujan, Mark
Furniss, Dominic
Grundy, Kath
Grundy, Howard
Nelson, David
Elliott, Matthew
White, Sean
Habli, Ibrahim
Reynolds, Nick
Human factors challenges for the safe use of artificial intelligence in patient care
title Human factors challenges for the safe use of artificial intelligence in patient care
title_full Human factors challenges for the safe use of artificial intelligence in patient care
title_fullStr Human factors challenges for the safe use of artificial intelligence in patient care
title_full_unstemmed Human factors challenges for the safe use of artificial intelligence in patient care
title_short Human factors challenges for the safe use of artificial intelligence in patient care
title_sort human factors challenges for the safe use of artificial intelligence in patient care
topic Communication
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7252977/
https://www.ncbi.nlm.nih.gov/pubmed/31780459
http://dx.doi.org/10.1136/bmjhci-2019-100081
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