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Increasing resilience by creating an adaptive salesforce
During disruptions such as the COVID-19 pandemic, the resilience of any commercial organization becomes a critical characteristic. This paper examines the flexibility of the sales process—that is, adaptive selling—as an analog to resiliency, and recommends that firms create an adaptive salesforce to...
Autores principales: | Sharma, Arun, Rangarajan, Deva, Paesbrugghe, Bert |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Inc.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7261086/ http://dx.doi.org/10.1016/j.indmarman.2020.05.023 |
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