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Increasing resilience by creating an adaptive salesforce

During disruptions such as the COVID-19 pandemic, the resilience of any commercial organization becomes a critical characteristic. This paper examines the flexibility of the sales process—that is, adaptive selling—as an analog to resiliency, and recommends that firms create an adaptive salesforce to...

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Detalles Bibliográficos
Autores principales: Sharma, Arun, Rangarajan, Deva, Paesbrugghe, Bert
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Inc. 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7261086/
http://dx.doi.org/10.1016/j.indmarman.2020.05.023

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