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Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies

Allergic Rhinitis (AR) is both a common and high burden disease, with the majority of AR sufferers purchasing suboptimal/inappropriate AR medication from community pharmacies. Unfortunately, it is still a challenge to translate the AR management guidelines that are available at both a global and nat...

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Autores principales: Cvetkovski, Biljana, Cheong, Lynn, Tan, Rachel, Kritikos, Vicky, Rimmer, Janet, Bousquet, Jean, Yan, Kwok, Bosnic-Anticevich, Sinthia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7356609/
https://www.ncbi.nlm.nih.gov/pubmed/32466361
http://dx.doi.org/10.3390/pharmacy8020090
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author Cvetkovski, Biljana
Cheong, Lynn
Tan, Rachel
Kritikos, Vicky
Rimmer, Janet
Bousquet, Jean
Yan, Kwok
Bosnic-Anticevich, Sinthia
author_facet Cvetkovski, Biljana
Cheong, Lynn
Tan, Rachel
Kritikos, Vicky
Rimmer, Janet
Bousquet, Jean
Yan, Kwok
Bosnic-Anticevich, Sinthia
author_sort Cvetkovski, Biljana
collection PubMed
description Allergic Rhinitis (AR) is both a common and high burden disease, with the majority of AR sufferers purchasing suboptimal/inappropriate AR medication from community pharmacies. Unfortunately, it is still a challenge to translate the AR management guidelines that are available at both a global and national level into practice. This study aimed to explore the experiences and perceptions of community pharmacists with regards to the implementation of AR management guidelines in real-life everyday practice. This exploration took the form of a qualitative research study in which pharmacists were interviewed following the implementation of a guideline-driven AR management pathway in their pharmacies. Fifteen pharmacists from six pharmacies agreed to participate in a telephone interview. Five themes were identified that encompassed the sentiment of the pharmacists during the interviews: (1) impact of training on pharmacists’ approach to patients and AR management recommendations; (2) patient engagement and the importance of appropriate tools; (3) patient barriers to change in practice; (4) physical, logistical, and inter-professional barriers to change within the pharmacy environment; and (5) recommendations for improvement. The results of this study indicate that, following the implementation of an AR management pathway, pharmacists believe that their interactions with patients around their AR were enhanced through the use of appropriate tools and education. However, if optimal AR management is to be delivered within the community pharmacy setting, the undertaking needs to be collaborative with both pharmacy assistants and general practitioners.
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spelling pubmed-73566092020-07-22 Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies Cvetkovski, Biljana Cheong, Lynn Tan, Rachel Kritikos, Vicky Rimmer, Janet Bousquet, Jean Yan, Kwok Bosnic-Anticevich, Sinthia Pharmacy (Basel) Article Allergic Rhinitis (AR) is both a common and high burden disease, with the majority of AR sufferers purchasing suboptimal/inappropriate AR medication from community pharmacies. Unfortunately, it is still a challenge to translate the AR management guidelines that are available at both a global and national level into practice. This study aimed to explore the experiences and perceptions of community pharmacists with regards to the implementation of AR management guidelines in real-life everyday practice. This exploration took the form of a qualitative research study in which pharmacists were interviewed following the implementation of a guideline-driven AR management pathway in their pharmacies. Fifteen pharmacists from six pharmacies agreed to participate in a telephone interview. Five themes were identified that encompassed the sentiment of the pharmacists during the interviews: (1) impact of training on pharmacists’ approach to patients and AR management recommendations; (2) patient engagement and the importance of appropriate tools; (3) patient barriers to change in practice; (4) physical, logistical, and inter-professional barriers to change within the pharmacy environment; and (5) recommendations for improvement. The results of this study indicate that, following the implementation of an AR management pathway, pharmacists believe that their interactions with patients around their AR were enhanced through the use of appropriate tools and education. However, if optimal AR management is to be delivered within the community pharmacy setting, the undertaking needs to be collaborative with both pharmacy assistants and general practitioners. MDPI 2020-05-26 /pmc/articles/PMC7356609/ /pubmed/32466361 http://dx.doi.org/10.3390/pharmacy8020090 Text en © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Cvetkovski, Biljana
Cheong, Lynn
Tan, Rachel
Kritikos, Vicky
Rimmer, Janet
Bousquet, Jean
Yan, Kwok
Bosnic-Anticevich, Sinthia
Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies
title Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies
title_full Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies
title_fullStr Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies
title_full_unstemmed Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies
title_short Qualitative Exploration of Pharmacists’ Feedback Following the Implementation of an “Allergic Rhinitis Clinical Management Pathway (AR-CMaP)” in Australian Community Pharmacies
title_sort qualitative exploration of pharmacists’ feedback following the implementation of an “allergic rhinitis clinical management pathway (ar-cmap)” in australian community pharmacies
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7356609/
https://www.ncbi.nlm.nih.gov/pubmed/32466361
http://dx.doi.org/10.3390/pharmacy8020090
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