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Mixed-Methods Analysis of Emotional Quality in Sports Organizations: Facial Expressions of Child Users of Sports Services as Data
Proper quality management of sports services requires knowledge of the needs, perceptions, expectations, and emotions of users. Facial expressions provide relevant information about the immediate perception of stimuli. The objective of this study was therefore to analyze how a group of child users o...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2020
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7366249/ https://www.ncbi.nlm.nih.gov/pubmed/32754077 http://dx.doi.org/10.3389/fpsyg.2020.01199 |