The association between Asian patient race/ethnicity and lower satisfaction scores

BACKGROUND: Patient satisfaction is increasingly being used to assess, and financially reward, provider performance. Previous studies suggest that race/ethnicity (R/E) may impact satisfaction, yet few practices adjust for patient R/E. The objective of this study is to examine R/E differences in pati...

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Detalles Bibliográficos
Autores principales: Liao, Lillian, Chung, Sukyung, Altamirano, Jonathan, Garcia, Luis, Fassiotto, Magali, Maldonado, Bonnie, Heidenreich, Paul, Palaniappan, Latha
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2020
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7374891/
https://www.ncbi.nlm.nih.gov/pubmed/32698825
http://dx.doi.org/10.1186/s12913-020-05534-6

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