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Understanding patient satisfaction and loyalty in public and private primary health care

Background: The quality of health centers, patient satisfaction, and loyalty are three key factors that enable health care providers to improve their services and cost-effectiveness. This study, therefore, aims to determine patient satisfaction and loyalty in public and private primary health care c...

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Detalles Bibliográficos
Autores principales:	Setyawan, Febri Endra Budi, Supriyanto, Stefanus, Ernawaty, Ernawaty, Lestari, Retno
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	PAGEPress Publications, Pavia, Italy 2020
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7376485/ https://www.ncbi.nlm.nih.gov/pubmed/32728567 http://dx.doi.org/10.4081/jphr.2020.1823

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