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The use of hospital consumer assessment of healthcare services and the Press Ganey medical practice surveys in guiding surgical patient care practices

BACKGROUND: Patient satisfaction questionaries have become popular in the past decade after the institution of the Patient Care and Affordable Care Act of 2010. This study evaluated whether the Hospital Consumer Assessment of Healthcare Services (H-CAHPS) and Press Ganey scores improved after instit...

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Detalles Bibliográficos
Autores principales: Mao, Gordon, Gigliotti, Michael Joseph, Dupre, Derrick
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Scientific Scholar 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7395534/
https://www.ncbi.nlm.nih.gov/pubmed/32754363
http://dx.doi.org/10.25259/SNI_29_2020

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