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The use of hospital consumer assessment of healthcare services and the Press Ganey medical practice surveys in guiding surgical patient care practices
BACKGROUND: Patient satisfaction questionaries have become popular in the past decade after the institution of the Patient Care and Affordable Care Act of 2010. This study evaluated whether the Hospital Consumer Assessment of Healthcare Services (H-CAHPS) and Press Ganey scores improved after instit...
Autores principales: | Mao, Gordon, Gigliotti, Michael Joseph, Dupre, Derrick |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Scientific Scholar
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7395534/ https://www.ncbi.nlm.nih.gov/pubmed/32754363 http://dx.doi.org/10.25259/SNI_29_2020 |
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