The Relationship Benefits of Auto Maintenance and Repair Service: A Case Study of Korea

This study aimed to empirically examine what effects confidence, social, and economic benefit factors have on continuous relationship orientation through the mediation of service trust, service satisfaction, and customer engagement factors in the auto maintenance and repair service sector. This stud...

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Detalles Bibliográficos
Autores principales: Hong, Jinpyo, Kim, Boyoung, Oh, Sungho
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7407803/
https://www.ncbi.nlm.nih.gov/pubmed/32664685
http://dx.doi.org/10.3390/bs10070115

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7407803/
https://www.ncbi.nlm.nih.gov/pubmed/32664685
http://dx.doi.org/10.3390/bs10070115

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