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Critical patient insights from the same-day feedback programme at Stanford Health Care
PATIENT-CENTERED ORGANISATIONS: Healthcare organisations now integrate patient feedback into value-based compensation formulas. This research considered Stanford Healthcare’s same-day feedback, a programme designed to evaluate the patient experience. Specifically, how did patients with cancer interv...
Autores principales: | Luna, Alessandro, Price, Amy, Srivastava, Ujwal, Chu, Larry F |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7430334/ https://www.ncbi.nlm.nih.gov/pubmed/32816863 http://dx.doi.org/10.1136/bmjoq-2019-000773 |
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