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Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study

The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holdi...

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Detalles Bibliográficos
Autores principales: Jiménez-Rodríguez, Diana, Ruiz-Salvador, Diego, Rodríguez Salvador, María del Mar, Pérez-Heredia, Mercedes, Muñoz Ronda, Francisco José, Arrogante, Oscar
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7432677/
https://www.ncbi.nlm.nih.gov/pubmed/32727042
http://dx.doi.org/10.3390/ijerph17155396
Descripción
Sumario:The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by healthcare professionals. The consensus criteria were defined by three dimensions (preparation of video consultation, video consultation process, and post-video consultation) and their corresponding items. Excellent consensus data was obtained; therefore, use is recommended by any healthcare professional who is going to utilize a video consultation, in order to manage it effectively.