Consumers’ satisfaction factors mining and sentiment analysis of B2C online pharmacy reviews

BACKGROUND: In recent years, online pharmacies have been accepted by increasingly more consumers, and the prospects for online pharmacies are optimistic. This article explores the consumers’ satisfaction factors addressed in Business to Customer (B2C) online pharmacy reviews and analyzes the sentime...

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Detalles Bibliográficos
Autores principales: Liu, Jingfang, Zhou, Yingyi, Jiang, Xiaoyan, Zhang, Wei
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2020
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7433132/
https://www.ncbi.nlm.nih.gov/pubmed/32807175
http://dx.doi.org/10.1186/s12911-020-01214-x

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7433132/
https://www.ncbi.nlm.nih.gov/pubmed/32807175
http://dx.doi.org/10.1186/s12911-020-01214-x

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