Cargando…

Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis

INTRODUCTION: Inter-organisational collaboration is crucial in the care of older people, as is the development of integrated care. Storytelling in organisations is one way of understanding how to achieve successful collaboration. This article provides insights into the ways in which storytelling in...

Descripción completa

Detalles Bibliográficos
Autor principal: Kjellberg, Inger
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Ubiquity Press 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7442177/
https://www.ncbi.nlm.nih.gov/pubmed/32874168
http://dx.doi.org/10.5334/ijic.5452
_version_ 1783573425685528576
author Kjellberg, Inger
author_facet Kjellberg, Inger
author_sort Kjellberg, Inger
collection PubMed
description INTRODUCTION: Inter-organisational collaboration is crucial in the care of older people, as is the development of integrated care. Storytelling in organisations is one way of understanding how to achieve successful collaboration. This article provides insights into the ways in which storytelling in collaborative experiences contributes to a collective identity instrumental in the successful collaborations involved in integrated care for older people. THEORY: Managing cultural diversity is one specific theme in the theory of collaborative advantage; this is used in combination with theories of storytelling in organisations. METHOD: Interviews with staff from three different municipalities applying three various strategies for integrated care were carried out. Stories of the collaborative experiences were analysed using a narrative approach. RESULTS: The most significant finding was that a similar type of success story was evident across all three municipalities. The story was identified as an epic-comedy story where success was accomplished through the heroic characterisations of the managers, in addition to their improvisation abilities and discretionary work towards common goals. CONCLUSION: It is suggested that storytelling in collaborative experiences is one way of overcoming cultural frictions between different collaborating actors and may contribute to a coherent sense of a collective identity, thus facilitating further collaboration.
format Online
Article
Text
id pubmed-7442177
institution National Center for Biotechnology Information
language English
publishDate 2020
publisher Ubiquity Press
record_format MEDLINE/PubMed
spelling pubmed-74421772020-08-31 Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis Kjellberg, Inger Int J Integr Care Research and Theory INTRODUCTION: Inter-organisational collaboration is crucial in the care of older people, as is the development of integrated care. Storytelling in organisations is one way of understanding how to achieve successful collaboration. This article provides insights into the ways in which storytelling in collaborative experiences contributes to a collective identity instrumental in the successful collaborations involved in integrated care for older people. THEORY: Managing cultural diversity is one specific theme in the theory of collaborative advantage; this is used in combination with theories of storytelling in organisations. METHOD: Interviews with staff from three different municipalities applying three various strategies for integrated care were carried out. Stories of the collaborative experiences were analysed using a narrative approach. RESULTS: The most significant finding was that a similar type of success story was evident across all three municipalities. The story was identified as an epic-comedy story where success was accomplished through the heroic characterisations of the managers, in addition to their improvisation abilities and discretionary work towards common goals. CONCLUSION: It is suggested that storytelling in collaborative experiences is one way of overcoming cultural frictions between different collaborating actors and may contribute to a coherent sense of a collective identity, thus facilitating further collaboration. Ubiquity Press 2020-08-17 /pmc/articles/PMC7442177/ /pubmed/32874168 http://dx.doi.org/10.5334/ijic.5452 Text en Copyright: © 2020 The Author(s) http://creativecommons.org/licenses/by/4.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. See http://creativecommons.org/licenses/by/4.0/.
spellingShingle Research and Theory
Kjellberg, Inger
Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis
title Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis
title_full Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis
title_fullStr Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis
title_full_unstemmed Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis
title_short Collaborative Experience Success Stories in Integrated Care of Older People: A Narrative Analysis
title_sort collaborative experience success stories in integrated care of older people: a narrative analysis
topic Research and Theory
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7442177/
https://www.ncbi.nlm.nih.gov/pubmed/32874168
http://dx.doi.org/10.5334/ijic.5452
work_keys_str_mv AT kjellberginger collaborativeexperiencesuccessstoriesinintegratedcareofolderpeopleanarrativeanalysis