Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic

Although contact tracing apps can be effective for controlling COVID-19, the app usage can be stressful for users. This study identifies countermeasures for users’ stress while maximizing full utilization of the apps. This study presents the relationships among the stress factors, users’ appraisal,...

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Detalles Bibliográficos
Autores principales: Joo, Jaehun, Shin, Matthew Minsuk
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2020
Materias:
Empirical Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7459240/
http://dx.doi.org/10.1007/s11628-020-00424-7
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author Joo, Jaehun
Shin, Matthew Minsuk
author_facet Joo, Jaehun
Shin, Matthew Minsuk
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collection PubMed
description Although contact tracing apps can be effective for controlling COVID-19, the app usage can be stressful for users. This study identifies countermeasures for users’ stress while maximizing full utilization of the apps. This study presents the relationships among the stress factors, users’ appraisal, users’ emotion focus coping, and the infusion to exert the full potential of the app through a structural equation model. The research model is validated by surveying Health Code app users. Given the results of the study, the contact tracing apps could become a valuable tool to control COVID-19 by removing app users’ privacy concerns.
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spelling pubmed-74592402020-09-01 Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic Joo, Jaehun Shin, Matthew Minsuk Serv Bus Empirical Article Although contact tracing apps can be effective for controlling COVID-19, the app usage can be stressful for users. This study identifies countermeasures for users’ stress while maximizing full utilization of the apps. This study presents the relationships among the stress factors, users’ appraisal, users’ emotion focus coping, and the infusion to exert the full potential of the app through a structural equation model. The research model is validated by surveying Health Code app users. Given the results of the study, the contact tracing apps could become a valuable tool to control COVID-19 by removing app users’ privacy concerns. Springer Berlin Heidelberg 2020-09-01 2020 /pmc/articles/PMC7459240/ http://dx.doi.org/10.1007/s11628-020-00424-7 Text en © Springer-Verlag GmbH Germany, part of Springer Nature 2020 This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Empirical Article
Joo, Jaehun
Shin, Matthew Minsuk
Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic
title Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic
title_full Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic
title_fullStr Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic
title_full_unstemmed Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic
title_short Resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the COVID-19 pandemic
title_sort resolving the tension between full utilization of contact tracing app services and user stress as an effort to control the covid-19 pandemic
topic Empirical Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7459240/
http://dx.doi.org/10.1007/s11628-020-00424-7
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