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Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population

Background: Despite the evidence on the positive role of self-management, the adoption of health coaching strategies for older people is still limited. To address these gaps, recent efforts have been made in the ICT sector in order to develop systems for delivering coaching and overcoming barriers r...

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Autores principales: Bevilacqua, Roberta, Casaccia, Sara, Cortellessa, Gabriella, Astell, Arlene, Lattanzio, Fabrizia, Corsonello, Andrea, D’Ascoli, Paola, Paolini, Susy, Di Rosa, Mirko, Rossi, Lorena, Maranesi, Elvira
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7459778/
https://www.ncbi.nlm.nih.gov/pubmed/32824169
http://dx.doi.org/10.3390/ijerph17165930
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author Bevilacqua, Roberta
Casaccia, Sara
Cortellessa, Gabriella
Astell, Arlene
Lattanzio, Fabrizia
Corsonello, Andrea
D’Ascoli, Paola
Paolini, Susy
Di Rosa, Mirko
Rossi, Lorena
Maranesi, Elvira
author_facet Bevilacqua, Roberta
Casaccia, Sara
Cortellessa, Gabriella
Astell, Arlene
Lattanzio, Fabrizia
Corsonello, Andrea
D’Ascoli, Paola
Paolini, Susy
Di Rosa, Mirko
Rossi, Lorena
Maranesi, Elvira
author_sort Bevilacqua, Roberta
collection PubMed
description Background: Despite the evidence on the positive role of self-management, the adoption of health coaching strategies for older people is still limited. To address these gaps, recent efforts have been made in the ICT sector in order to develop systems for delivering coaching and overcoming barriers relating to scarcity of resources. The aim of this review is to examine the efficacy of personal health coaching systems for older adults using digital virtual agents. Methods: A systematic review of the literature was conducted in December 2019 analyzing manuscripts from four databases over the last 10 years. Nine papers were included. Results: Despite the low number of studies, there was evidence that technology-integrated interventions can deliver benefits for health over usual care. However, the review raises important questions about how to maintain benefits and permanence of behavior change produced by short-term interventions. Conclusion: These systems offer a potential tool to reduce costs, minimize therapist burden and training, and expand the range of clients who can benefit from them. It is desirable that in the future the number of studies will grow, considering other aspects such as the role of the virtual coaches’ characteristics, social-presence, empathy, usability, and health literacy.
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spelling pubmed-74597782020-09-02 Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population Bevilacqua, Roberta Casaccia, Sara Cortellessa, Gabriella Astell, Arlene Lattanzio, Fabrizia Corsonello, Andrea D’Ascoli, Paola Paolini, Susy Di Rosa, Mirko Rossi, Lorena Maranesi, Elvira Int J Environ Res Public Health Review Background: Despite the evidence on the positive role of self-management, the adoption of health coaching strategies for older people is still limited. To address these gaps, recent efforts have been made in the ICT sector in order to develop systems for delivering coaching and overcoming barriers relating to scarcity of resources. The aim of this review is to examine the efficacy of personal health coaching systems for older adults using digital virtual agents. Methods: A systematic review of the literature was conducted in December 2019 analyzing manuscripts from four databases over the last 10 years. Nine papers were included. Results: Despite the low number of studies, there was evidence that technology-integrated interventions can deliver benefits for health over usual care. However, the review raises important questions about how to maintain benefits and permanence of behavior change produced by short-term interventions. Conclusion: These systems offer a potential tool to reduce costs, minimize therapist burden and training, and expand the range of clients who can benefit from them. It is desirable that in the future the number of studies will grow, considering other aspects such as the role of the virtual coaches’ characteristics, social-presence, empathy, usability, and health literacy. MDPI 2020-08-15 2020-08 /pmc/articles/PMC7459778/ /pubmed/32824169 http://dx.doi.org/10.3390/ijerph17165930 Text en © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Review
Bevilacqua, Roberta
Casaccia, Sara
Cortellessa, Gabriella
Astell, Arlene
Lattanzio, Fabrizia
Corsonello, Andrea
D’Ascoli, Paola
Paolini, Susy
Di Rosa, Mirko
Rossi, Lorena
Maranesi, Elvira
Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population
title Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population
title_full Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population
title_fullStr Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population
title_full_unstemmed Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population
title_short Coaching Through Technology: A Systematic Review into Efficacy and Effectiveness for the Ageing Population
title_sort coaching through technology: a systematic review into efficacy and effectiveness for the ageing population
topic Review
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7459778/
https://www.ncbi.nlm.nih.gov/pubmed/32824169
http://dx.doi.org/10.3390/ijerph17165930
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