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Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses

The Covid-19 pandemic has brought international tourism at a standstill. Peer-to-peer (P2P) accommodation, in particular, has been greatly affected with platforms being heavily criticised for lacking a strategic response to users’ needs. Drawing from semi-structured interviews with P2P accommodation...

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Autores principales: Farmaki, Anna, Miguel, Cristina, Drotarova, Maria Hadjielia, Aleksić, Ana, Časni, Anita Čeh, Efthymiadou, Fani
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Published by Elsevier Ltd. 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7470711/
https://www.ncbi.nlm.nih.gov/pubmed/32901166
http://dx.doi.org/10.1016/j.ijhm.2020.102663
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author Farmaki, Anna
Miguel, Cristina
Drotarova, Maria Hadjielia
Aleksić, Ana
Časni, Anita Čeh
Efthymiadou, Fani
author_facet Farmaki, Anna
Miguel, Cristina
Drotarova, Maria Hadjielia
Aleksić, Ana
Časni, Anita Čeh
Efthymiadou, Fani
author_sort Farmaki, Anna
collection PubMed
description The Covid-19 pandemic has brought international tourism at a standstill. Peer-to-peer (P2P) accommodation, in particular, has been greatly affected with platforms being heavily criticised for lacking a strategic response to users’ needs. Drawing from semi-structured interviews with P2P accommodation hosts, this study aims to explore: a) their perceptions of the short-term impacts of the pandemic on their hosting practice, b) their responses to the pandemic and c) their perceptions of the long-term impacts of the pandemic on the P2P accommodation sector. The study offers a continuum of host pandemic responses which illustrates different types of hosts in relation to their market perspective and intention to continue hosting on P2P platforms. The continuum carries theoretical implications as it offers insights to academics exploring crisis impacts on P2P accommodation. It is also of practical value to platforms and practitioners as it may lead to improved crisis management strategies.
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spelling pubmed-74707112020-09-04 Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses Farmaki, Anna Miguel, Cristina Drotarova, Maria Hadjielia Aleksić, Ana Časni, Anita Čeh Efthymiadou, Fani Int J Hosp Manag Article The Covid-19 pandemic has brought international tourism at a standstill. Peer-to-peer (P2P) accommodation, in particular, has been greatly affected with platforms being heavily criticised for lacking a strategic response to users’ needs. Drawing from semi-structured interviews with P2P accommodation hosts, this study aims to explore: a) their perceptions of the short-term impacts of the pandemic on their hosting practice, b) their responses to the pandemic and c) their perceptions of the long-term impacts of the pandemic on the P2P accommodation sector. The study offers a continuum of host pandemic responses which illustrates different types of hosts in relation to their market perspective and intention to continue hosting on P2P platforms. The continuum carries theoretical implications as it offers insights to academics exploring crisis impacts on P2P accommodation. It is also of practical value to platforms and practitioners as it may lead to improved crisis management strategies. Published by Elsevier Ltd. 2020-10 2020-09-03 /pmc/articles/PMC7470711/ /pubmed/32901166 http://dx.doi.org/10.1016/j.ijhm.2020.102663 Text en Crown Copyright © 2020 Published by Elsevier Ltd. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Article
Farmaki, Anna
Miguel, Cristina
Drotarova, Maria Hadjielia
Aleksić, Ana
Časni, Anita Čeh
Efthymiadou, Fani
Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses
title Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses
title_full Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses
title_fullStr Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses
title_full_unstemmed Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses
title_short Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses
title_sort impacts of covid-19 on peer-to-peer accommodation platforms: host perceptions and responses
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7470711/
https://www.ncbi.nlm.nih.gov/pubmed/32901166
http://dx.doi.org/10.1016/j.ijhm.2020.102663
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