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Strategic enablement investments: Exploring differences in human and technological knowledge transfers to supply chain partners
Business-to-business firms have a long history of investing in training their supply chain partners using primarily salespeople. However, advances in technology now allow for elements of sales enablement programs to be automated and run without human involvement. This paper examines how human and te...
Autores principales: | Plangger, Kirk, Montecchi, Matteo, Danatzis, Ilias, Etter, Michael, Clement, Jesper |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Inc.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7493806/ http://dx.doi.org/10.1016/j.indmarman.2020.09.001 |
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