Internet of things (IoT) based coordination system in Agri-food supply chain: development of an efficient framework using DEMATEL-ISM

Supply Chain Management (SCM) is one of the key aspects of making agriculture sector more competitive in India. India and other developing countries arefacing issues for coordination of their Agriculture Food Supply Chain Management (AFSCM) as not having technical and resources support; especially in natural disaster condition like recent COVID-19 outbreak. The purpose of this research is to develop anInternet of Things (IoT) based efficient and supportive coordinating system for enhancing the coordinating mechanism in AFSC under natural outbreaks. With the help of a literature review and experts’ inputs, seven enablers have been identified by grouping thirty sub enablers. Further, ISM methodology has been employed for developing a framework for enablers’ relationships to improve the coordination in the AFSC for taking strategic and operational decisions. After that, DEMATELtechnique is utilised to develop the causal and effectrelationships between all the identified enablers of a coordination system in IoT based AFSC. It has been noticed that‘Top Management Support (TMS)’ is the main driver by MICMAC analysis and categorised in a cause group based on (R-C) value. Further, the coordination index of the entire model is calculated based on the Cleveland theory. This paper also discussed a case study of the sugar mill industry. This paper also discussed stakeholder theory in developing IoT based coordination system of AFSC. Further, theoretical contribution may also guide the managers of the organisation in developing their strategies by using Strengths-Weaknesses-Opportunities-Threats (SWOT) analysis based on Cleveland index.