QR code and mobile payment: The disruptive forces in retail

The emergence of mobile payment (m-payment) resulted in the disruption of many sectors in the business sphere, particularly the retail industry. However, the acceptance of m-payment still has substantial room for improvement. Therefore, this study purports to ascertain the critical antecedents that...

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Detalles Bibliográficos
Autores principales: Yan, Li-Ya, Tan, Garry Wei-Han, Loh, Xiu-Ming, Hew, Jun-Jie, Ooi, Keng-Boon
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2021
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7518968/
http://dx.doi.org/10.1016/j.jretconser.2020.102300
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author Yan, Li-Ya
Tan, Garry Wei-Han
Loh, Xiu-Ming
Hew, Jun-Jie
Ooi, Keng-Boon
author_facet Yan, Li-Ya
Tan, Garry Wei-Han
Loh, Xiu-Ming
Hew, Jun-Jie
Ooi, Keng-Boon
author_sort Yan, Li-Ya
collection PubMed
description The emergence of mobile payment (m-payment) resulted in the disruption of many sectors in the business sphere, particularly the retail industry. However, the acceptance of m-payment still has substantial room for improvement. Therefore, this study purports to ascertain the critical antecedents that impact the m-payment adoption intention, in particular the type of m-payment that utilizes the Quick Response (QR) code technology, through an extended Mobile Technology Acceptance Model. On top of offering several theoretical implications, numerous practical implications are also provided for stakeholders in the retail sector.
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spelling pubmed-75189682020-09-28 QR code and mobile payment: The disruptive forces in retail Yan, Li-Ya Tan, Garry Wei-Han Loh, Xiu-Ming Hew, Jun-Jie Ooi, Keng-Boon Journal of Retailing and Consumer Services Article The emergence of mobile payment (m-payment) resulted in the disruption of many sectors in the business sphere, particularly the retail industry. However, the acceptance of m-payment still has substantial room for improvement. Therefore, this study purports to ascertain the critical antecedents that impact the m-payment adoption intention, in particular the type of m-payment that utilizes the Quick Response (QR) code technology, through an extended Mobile Technology Acceptance Model. On top of offering several theoretical implications, numerous practical implications are also provided for stakeholders in the retail sector. Elsevier Ltd. 2021-01 2020-09-26 /pmc/articles/PMC7518968/ http://dx.doi.org/10.1016/j.jretconser.2020.102300 Text en © 2020 Elsevier Ltd. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Article
Yan, Li-Ya
Tan, Garry Wei-Han
Loh, Xiu-Ming
Hew, Jun-Jie
Ooi, Keng-Boon
QR code and mobile payment: The disruptive forces in retail
title QR code and mobile payment: The disruptive forces in retail
title_full QR code and mobile payment: The disruptive forces in retail
title_fullStr QR code and mobile payment: The disruptive forces in retail
title_full_unstemmed QR code and mobile payment: The disruptive forces in retail
title_short QR code and mobile payment: The disruptive forces in retail
title_sort qr code and mobile payment: the disruptive forces in retail
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7518968/
http://dx.doi.org/10.1016/j.jretconser.2020.102300
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