Competences of academic librarians in providing health research services: A qualitative study

BACKGROUND: One of the most important responsibilities of today's university libraries is supporting research activities. The present research is aimed at explaining the librarians' competencies in providing research services for researchers of Isfahan University of Medical Sciences. MATERIALS AND METHODS: This study was performed in 2018 with a qualitative approach and conventional content analysis. The participants were 18 faculty members, students, and librarians selected by purposive sampling. Data collection was done by 18 semi-structured interviews. Continuous data analysis was performed by conventional content analysis. RESULTS: According to the participants' experiences, two major categories were recognized, including “general competencies” and “specialized competencies.” The general competencies category included three subcategories of communication skill, professional ethics, and basic abilities. The specialized competencies category included six subcategories of information resource retrieval and evaluation, using research software, research assistance, intellectual property literacy, scientific publication literacy, scientometrics, and altmetrics. CONCLUSION: According to the participants' experiences, university librarians need specialized competencies in addition to basic and transdisciplinary abilities. It is suggested for research managers and policymakers to plan for empowering librarians regarding the results of the present study.