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Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia

The purpose of this article is to discuss the importance of addressing the psychological impact of coronavirus disease 2019 (COVID-19) on healthcare workers (HCWs) who are frontliners directly involved in mitigating the spread of the disease. This paper focuses on the utilization of a clinical pract...

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Autores principales: Sulaiman, Ahmad Hatim, Ahmad Sabki, Zuraida, Jaafa, Mohd Johari, Francis, Benedict, Razali, Khairul Arif, Juares Rizal, Aliaa, Mokhtar, Nor Hazwani, Juhari, Johan Arif, Zainal, Suhaila, Ng, Chong Guan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7551586/
https://www.ncbi.nlm.nih.gov/pubmed/32722042
http://dx.doi.org/10.3390/healthcare8030228
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author Sulaiman, Ahmad Hatim
Ahmad Sabki, Zuraida
Jaafa, Mohd Johari
Francis, Benedict
Razali, Khairul Arif
Juares Rizal, Aliaa
Mokhtar, Nor Hazwani
Juhari, Johan Arif
Zainal, Suhaila
Ng, Chong Guan
author_facet Sulaiman, Ahmad Hatim
Ahmad Sabki, Zuraida
Jaafa, Mohd Johari
Francis, Benedict
Razali, Khairul Arif
Juares Rizal, Aliaa
Mokhtar, Nor Hazwani
Juhari, Johan Arif
Zainal, Suhaila
Ng, Chong Guan
author_sort Sulaiman, Ahmad Hatim
collection PubMed
description The purpose of this article is to discuss the importance of addressing the psychological impact of coronavirus disease 2019 (COVID-19) on healthcare workers (HCWs) who are frontliners directly involved in mitigating the spread of the disease. This paper focuses on the utilization of a clinical practice protocol for identifying HCWs who are COVID-19-positive or under investigation and surveillance for suspected infection, in a tertiary, university teaching hospital of Malaysia. The protocol for Psychological First Aid (PFA), which is applied remotely via a mobile application and phone calls, outlines the work process in stages, with expected immediate, intermediate, and long-term goals within a “Specific, Measurable, Attainable, Relevant, and Realistic Timeframe” (SMART). This protocol is developed to provide a guideline for psychological crisis interventions that promote safety, calm, and hope in HCWs, allowing them to return to psychological functioning without being stigmatized. The unprecedented remote PFA protocol may serve as a platform for further research on the application of a goal-directed approach in a healthcare organization.
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spelling pubmed-75515862020-10-14 Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia Sulaiman, Ahmad Hatim Ahmad Sabki, Zuraida Jaafa, Mohd Johari Francis, Benedict Razali, Khairul Arif Juares Rizal, Aliaa Mokhtar, Nor Hazwani Juhari, Johan Arif Zainal, Suhaila Ng, Chong Guan Healthcare (Basel) Article The purpose of this article is to discuss the importance of addressing the psychological impact of coronavirus disease 2019 (COVID-19) on healthcare workers (HCWs) who are frontliners directly involved in mitigating the spread of the disease. This paper focuses on the utilization of a clinical practice protocol for identifying HCWs who are COVID-19-positive or under investigation and surveillance for suspected infection, in a tertiary, university teaching hospital of Malaysia. The protocol for Psychological First Aid (PFA), which is applied remotely via a mobile application and phone calls, outlines the work process in stages, with expected immediate, intermediate, and long-term goals within a “Specific, Measurable, Attainable, Relevant, and Realistic Timeframe” (SMART). This protocol is developed to provide a guideline for psychological crisis interventions that promote safety, calm, and hope in HCWs, allowing them to return to psychological functioning without being stigmatized. The unprecedented remote PFA protocol may serve as a platform for further research on the application of a goal-directed approach in a healthcare organization. MDPI 2020-07-24 /pmc/articles/PMC7551586/ /pubmed/32722042 http://dx.doi.org/10.3390/healthcare8030228 Text en © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Sulaiman, Ahmad Hatim
Ahmad Sabki, Zuraida
Jaafa, Mohd Johari
Francis, Benedict
Razali, Khairul Arif
Juares Rizal, Aliaa
Mokhtar, Nor Hazwani
Juhari, Johan Arif
Zainal, Suhaila
Ng, Chong Guan
Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia
title Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia
title_full Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia
title_fullStr Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia
title_full_unstemmed Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia
title_short Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia
title_sort development of a remote psychological first aid protocol for healthcare workers following the covid-19 pandemic in a university teaching hospital, malaysia
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7551586/
https://www.ncbi.nlm.nih.gov/pubmed/32722042
http://dx.doi.org/10.3390/healthcare8030228
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