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Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping

Workplace bullying is a serious problem that hinders the provision of quality care services by seriously affecting their physical, psychological, and social health status. Workplace bullying experiences refer to verbal and nonverbal harassment, work-related harassment, and external threats. Workplac...

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Detalles Bibliográficos
Autores principales: Yoo, Sun Yee, Ahn, Hye Young
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7579359/
https://www.ncbi.nlm.nih.gov/pubmed/32993170
http://dx.doi.org/10.3390/ijerph17197052
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author Yoo, Sun Yee
Ahn, Hye Young
author_facet Yoo, Sun Yee
Ahn, Hye Young
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collection PubMed
description Workplace bullying is a serious problem that hinders the provision of quality care services by seriously affecting their physical, psychological, and social health status. Workplace bullying experiences refer to verbal and nonverbal harassment, work-related harassment, and external threats. Workplace bullying responses are negative reactions that occur in individuals who have experienced workplace bullying, while coping is the process by which an individual copes with stress. This study aims to analyze the relationship between nurses’ workplace bullying experiences, responses, and ways of coping. We studied 113 nurses working in hospitals, analyzed the data using SPSS 25.0. We found that the more positive use of the positive viewpoint, the lower the bullying reaction in the workplace (r = −0.268, p = 0.004). Workplace bullying responses were lower as more positive ways of coping were used (r = −0. 268, p = 0.004). In conclusion, nurses who experience bullying in the workplace should be supported by the hospital organization and within the nursing organization, and a receptive nursing culture should be established. There is also a need for an intervention plan that allows nurses to use positive ways of coping with workplace bullying experiences.
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spelling pubmed-75793592020-10-29 Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping Yoo, Sun Yee Ahn, Hye Young Int J Environ Res Public Health Article Workplace bullying is a serious problem that hinders the provision of quality care services by seriously affecting their physical, psychological, and social health status. Workplace bullying experiences refer to verbal and nonverbal harassment, work-related harassment, and external threats. Workplace bullying responses are negative reactions that occur in individuals who have experienced workplace bullying, while coping is the process by which an individual copes with stress. This study aims to analyze the relationship between nurses’ workplace bullying experiences, responses, and ways of coping. We studied 113 nurses working in hospitals, analyzed the data using SPSS 25.0. We found that the more positive use of the positive viewpoint, the lower the bullying reaction in the workplace (r = −0.268, p = 0.004). Workplace bullying responses were lower as more positive ways of coping were used (r = −0. 268, p = 0.004). In conclusion, nurses who experience bullying in the workplace should be supported by the hospital organization and within the nursing organization, and a receptive nursing culture should be established. There is also a need for an intervention plan that allows nurses to use positive ways of coping with workplace bullying experiences. MDPI 2020-09-26 2020-10 /pmc/articles/PMC7579359/ /pubmed/32993170 http://dx.doi.org/10.3390/ijerph17197052 Text en © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Yoo, Sun Yee
Ahn, Hye Young
Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping
title Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping
title_full Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping
title_fullStr Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping
title_full_unstemmed Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping
title_short Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping
title_sort nurses’ workplace bullying experiences, responses, and ways of coping
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7579359/
https://www.ncbi.nlm.nih.gov/pubmed/32993170
http://dx.doi.org/10.3390/ijerph17197052
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