Ensuring successful implementation of communication-and-resolution programmes

BACKGROUND: Communication-and-resolution programmes (CRP) aim to increase transparency surrounding adverse events, improve patient safety and promote reconciliation by proactively meeting injured patients’ needs. Although early adopters of CRP models reported relatively smooth implementation, other...

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Detalles Bibliográficos
Autores principales: Mello, Michelle M, Roche, Stephanie, Greenberg, Yelena, Folcarelli, Patricia Henry, Van Niel, Melinda Biocchi, Kachalia, Allen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2020
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7590903/
https://www.ncbi.nlm.nih.gov/pubmed/31959716
http://dx.doi.org/10.1136/bmjqs-2019-010296

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