Building improvement capability in frontline staff: a UK perspective

This paper gives a narrative account of how the Oxford Healthcare Improvement Centre has embedded continuous quality improvement (CQI) across both mental health and community services in Oxford, UK. The aim of the centre is to develop capability across healthcare services, with frontline staff leadi...

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Detalles Bibliográficos
Autores principales: Maughan, Daniel, Reen, Gurpreet K., Bailey, Jill
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cambridge University Press 2020
Materias:
Thematic Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7609987/
https://www.ncbi.nlm.nih.gov/pubmed/33196699
http://dx.doi.org/10.1192/bji.2020.26
Descripción
Sumario:This paper gives a narrative account of how the Oxford Healthcare Improvement Centre has embedded continuous quality improvement (CQI) across both mental health and community services in Oxford, UK. The aim of the centre is to develop capability across healthcare services, with frontline staff leading CQI independently. The paper discusses the various methods employed to achieve this aim, including the provision of training, mentoring and support to those undertaking improvement work, alongside developing the required governance for CQI.

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