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Not All Emotional Demands Are the Same: Emotional Demands from Clients’ or Co-Workers’ Relations Have Different Associations with Well-Being in Service Workers

There has been an increased interest in the study of emotional demands (ED) at work and its impact on workers’ well-being. However, ED have been conceptualized as a unitary concept, focused on interactions with clients, and excluding other potential sources of ED at work. Therefore, the aim of the c...

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Detalles Bibliográficos
Autores principales: Duarte, Joana, Berthelsen, Hanne, Owen, Mikaela
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7660165/
https://www.ncbi.nlm.nih.gov/pubmed/33105900
http://dx.doi.org/10.3390/ijerph17217738

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