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Marketing in the era of COVID-19
We discuss the effects of COVID-19 on consumer behaviour and elaborate on the consequences of this disruption for marketing strategies and marketing policies. The crisis shows similarities with changes in consumer behaviour and the way marketing is carried out during economic downturns. However, it...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer International Publishing
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7682120/ http://dx.doi.org/10.1007/s43039-020-00016-3 |
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author | Hoekstra, Janny C. Leeflang, Peter S. H. |
author_facet | Hoekstra, Janny C. Leeflang, Peter S. H. |
author_sort | Hoekstra, Janny C. |
collection | PubMed |
description | We discuss the effects of COVID-19 on consumer behaviour and elaborate on the consequences of this disruption for marketing strategies and marketing policies. The crisis shows similarities with changes in consumer behaviour and the way marketing is carried out during economic downturns. However, it also displays characteristics which differ from downcycles, such as shifts in consumption between categories and the accelerated shift from offline to online behaviour. This is forced by the re-evaluation of life priorities by final consumers. |
format | Online Article Text |
id | pubmed-7682120 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2020 |
publisher | Springer International Publishing |
record_format | MEDLINE/PubMed |
spelling | pubmed-76821202020-11-24 Marketing in the era of COVID-19 Hoekstra, Janny C. Leeflang, Peter S. H. Ital. J. Mark. Original Article We discuss the effects of COVID-19 on consumer behaviour and elaborate on the consequences of this disruption for marketing strategies and marketing policies. The crisis shows similarities with changes in consumer behaviour and the way marketing is carried out during economic downturns. However, it also displays characteristics which differ from downcycles, such as shifts in consumption between categories and the accelerated shift from offline to online behaviour. This is forced by the re-evaluation of life priorities by final consumers. Springer International Publishing 2020-11-23 2020 /pmc/articles/PMC7682120/ http://dx.doi.org/10.1007/s43039-020-00016-3 Text en © The Author(s) 2020 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . |
spellingShingle | Original Article Hoekstra, Janny C. Leeflang, Peter S. H. Marketing in the era of COVID-19 |
title | Marketing in the era of COVID-19 |
title_full | Marketing in the era of COVID-19 |
title_fullStr | Marketing in the era of COVID-19 |
title_full_unstemmed | Marketing in the era of COVID-19 |
title_short | Marketing in the era of COVID-19 |
title_sort | marketing in the era of covid-19 |
topic | Original Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7682120/ http://dx.doi.org/10.1007/s43039-020-00016-3 |
work_keys_str_mv | AT hoekstrajannyc marketingintheeraofcovid19 AT leeflangpetersh marketingintheeraofcovid19 |