Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients

A significant role of intensive care unit (ICU) workforce is ongoing communication with and support for families of critically ill patients. The COVID-19 pandemic has created unanticipated challenges to this essential function. Restrictions on visitors to hospitals and unprecedented clinical demands...

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Detalles Bibliográficos
Autores principales: Wendel, Pamela K, Stack, Roberta J, Chisholm, Mary F, Kelly, Mary J, Elogoodin, Bella, Liguori, Gregory A, Green, Douglas S T, Kalsi, Mandip Singh, Soffin, Ellen M
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Case Studies – COVID 19
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7705817/
https://www.ncbi.nlm.nih.gov/pubmed/33294597
http://dx.doi.org/10.1177/2374373520956865
Descripción
Sumario:A significant role of intensive care unit (ICU) workforce is ongoing communication with and support for families of critically ill patients. The COVID-19 pandemic has created unanticipated challenges to this essential function. Restrictions on visitors to hospitals and unprecedented clinical demands hamper traditional communication between ICU staff and patient families. In response to this challenge, we created a dedicated communications service to provide comprehensive support to families of COVID-19 patients, and to create capacity for our ICU teams to focus on patient care. In this brief report, we describe the development, implementation, and preliminary experience with the service.

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