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Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients

A significant role of intensive care unit (ICU) workforce is ongoing communication with and support for families of critically ill patients. The COVID-19 pandemic has created unanticipated challenges to this essential function. Restrictions on visitors to hospitals and unprecedented clinical demands...

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Autores principales: Wendel, Pamela K, Stack, Roberta J, Chisholm, Mary F, Kelly, Mary J, Elogoodin, Bella, Liguori, Gregory A, Green, Douglas S T, Kalsi, Mandip Singh, Soffin, Ellen M
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7705817/
https://www.ncbi.nlm.nih.gov/pubmed/33294597
http://dx.doi.org/10.1177/2374373520956865
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author Wendel, Pamela K
Stack, Roberta J
Chisholm, Mary F
Kelly, Mary J
Elogoodin, Bella
Liguori, Gregory A
Green, Douglas S T
Kalsi, Mandip Singh
Soffin, Ellen M
author_facet Wendel, Pamela K
Stack, Roberta J
Chisholm, Mary F
Kelly, Mary J
Elogoodin, Bella
Liguori, Gregory A
Green, Douglas S T
Kalsi, Mandip Singh
Soffin, Ellen M
author_sort Wendel, Pamela K
collection PubMed
description A significant role of intensive care unit (ICU) workforce is ongoing communication with and support for families of critically ill patients. The COVID-19 pandemic has created unanticipated challenges to this essential function. Restrictions on visitors to hospitals and unprecedented clinical demands hamper traditional communication between ICU staff and patient families. In response to this challenge, we created a dedicated communications service to provide comprehensive support to families of COVID-19 patients, and to create capacity for our ICU teams to focus on patient care. In this brief report, we describe the development, implementation, and preliminary experience with the service.
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spelling pubmed-77058172020-12-07 Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients Wendel, Pamela K Stack, Roberta J Chisholm, Mary F Kelly, Mary J Elogoodin, Bella Liguori, Gregory A Green, Douglas S T Kalsi, Mandip Singh Soffin, Ellen M J Patient Exp Case Studies – COVID 19 A significant role of intensive care unit (ICU) workforce is ongoing communication with and support for families of critically ill patients. The COVID-19 pandemic has created unanticipated challenges to this essential function. Restrictions on visitors to hospitals and unprecedented clinical demands hamper traditional communication between ICU staff and patient families. In response to this challenge, we created a dedicated communications service to provide comprehensive support to families of COVID-19 patients, and to create capacity for our ICU teams to focus on patient care. In this brief report, we describe the development, implementation, and preliminary experience with the service. SAGE Publications 2020-09-10 2020-10 /pmc/articles/PMC7705817/ /pubmed/33294597 http://dx.doi.org/10.1177/2374373520956865 Text en © The Author(s) 2020 https://creativecommons.org/licenses/by-nc/4.0/ This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Case Studies – COVID 19
Wendel, Pamela K
Stack, Roberta J
Chisholm, Mary F
Kelly, Mary J
Elogoodin, Bella
Liguori, Gregory A
Green, Douglas S T
Kalsi, Mandip Singh
Soffin, Ellen M
Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients
title Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients
title_full Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients
title_fullStr Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients
title_full_unstemmed Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients
title_short Development of a Communications Program to Support Care of Critically Ill Coronavirus Disease 2019 (COVID-19) Patients
title_sort development of a communications program to support care of critically ill coronavirus disease 2019 (covid-19) patients
topic Case Studies – COVID 19
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7705817/
https://www.ncbi.nlm.nih.gov/pubmed/33294597
http://dx.doi.org/10.1177/2374373520956865
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