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A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care

Purpose: Using a theory-led action research process test applicability of humanizing care theory to better understand what matters to people and assess how the process can improve human dimensions of health care services. Consideration of the value of this process to guide enhancements in humanly se...

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Autores principales: Galvin, Kathleen T., Pound, Carole, Cowdell, Fiona, Ellis-Hill, Caroline, Sloan, Claire, Brooks, Sheila, Ersser, Steven J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Taylor & Francis 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7717129/
https://www.ncbi.nlm.nih.gov/pubmed/33222652
http://dx.doi.org/10.1080/17482631.2020.1817275
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author Galvin, Kathleen T.
Pound, Carole
Cowdell, Fiona
Ellis-Hill, Caroline
Sloan, Claire
Brooks, Sheila
Ersser, Steven J.
author_facet Galvin, Kathleen T.
Pound, Carole
Cowdell, Fiona
Ellis-Hill, Caroline
Sloan, Claire
Brooks, Sheila
Ersser, Steven J.
author_sort Galvin, Kathleen T.
collection PubMed
description Purpose: Using a theory-led action research process test applicability of humanizing care theory to better understand what matters to people and assess how the process can improve human dimensions of health care services. Consideration of the value of this process to guide enhancements in humanly sensitive care and investigate transferable benefits of the participatory strategy for improving human dimensions of health care services. Methods: Action research with service users, practitioners and academics, with participatory processes led through the application of theory via a novel Humanizing Care Framework in two diverse clinical settings. Results: Participants engaged in a theory-led participatory process, understood and valued the framework seeing how it relates to own experiences. Comparative analysis of settings identified transferable processes with potential to enhance human dimensions of care more generally. We offer transferable strategy with contextualized practical details of humanizing processes and outcomes that can contribute to portable pathways to enhance dignity in care through application of humanizing care theory in practice. Conclusion: The theoretical framework is a feasible and effective guide to enhance human dimensions of care. Our rigorous participative process facilitates sharing of patient and staff experience, sensitizing practitioners’ understandings and helping develop new ways of providing theoretically robust person-centred care based on lifeworld approaches.
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spelling pubmed-77171292020-12-10 A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care Galvin, Kathleen T. Pound, Carole Cowdell, Fiona Ellis-Hill, Caroline Sloan, Claire Brooks, Sheila Ersser, Steven J. Int J Qual Stud Health Well-being Empirical Studies Purpose: Using a theory-led action research process test applicability of humanizing care theory to better understand what matters to people and assess how the process can improve human dimensions of health care services. Consideration of the value of this process to guide enhancements in humanly sensitive care and investigate transferable benefits of the participatory strategy for improving human dimensions of health care services. Methods: Action research with service users, practitioners and academics, with participatory processes led through the application of theory via a novel Humanizing Care Framework in two diverse clinical settings. Results: Participants engaged in a theory-led participatory process, understood and valued the framework seeing how it relates to own experiences. Comparative analysis of settings identified transferable processes with potential to enhance human dimensions of care more generally. We offer transferable strategy with contextualized practical details of humanizing processes and outcomes that can contribute to portable pathways to enhance dignity in care through application of humanizing care theory in practice. Conclusion: The theoretical framework is a feasible and effective guide to enhance human dimensions of care. Our rigorous participative process facilitates sharing of patient and staff experience, sensitizing practitioners’ understandings and helping develop new ways of providing theoretically robust person-centred care based on lifeworld approaches. Taylor & Francis 2020-11-23 /pmc/articles/PMC7717129/ /pubmed/33222652 http://dx.doi.org/10.1080/17482631.2020.1817275 Text en © 2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. https://creativecommons.org/licenses/by/4.0/This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) ), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Empirical Studies
Galvin, Kathleen T.
Pound, Carole
Cowdell, Fiona
Ellis-Hill, Caroline
Sloan, Claire
Brooks, Sheila
Ersser, Steven J.
A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care
title A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care
title_full A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care
title_fullStr A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care
title_full_unstemmed A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care
title_short A lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care
title_sort lifeworld theory-led action research process for humanizing services: improving “what matters” to older people to enhance humanly sensitive care
topic Empirical Studies
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7717129/
https://www.ncbi.nlm.nih.gov/pubmed/33222652
http://dx.doi.org/10.1080/17482631.2020.1817275
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