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Life in 90 words: opportunities for person-centred care amidst COVID-19

OBJECTIVE: Coronavirus disease 2019 and the consequent public health and social distancing measures significantly impacted on service continuity for mental health patients. This article reports on contingency planning initiative in the Australian public sector. METHODS: Ninety-word care synopses wer...

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Autores principales: Theodoros, Theo, Wyder, Marianne, Lombardo, Chiara, Dark, Frances, Joseph, Anup M, Steginga, Anne, Locke, Sharon, Kinsella, Kieran, Kar Ray, Manaan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7730002/
https://www.ncbi.nlm.nih.gov/pubmed/33297747
http://dx.doi.org/10.1177/1039856220975280
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author Theodoros, Theo
Wyder, Marianne
Lombardo, Chiara
Dark, Frances
Joseph, Anup M
Steginga, Anne
Locke, Sharon
Kinsella, Kieran
Kar Ray, Manaan
author_facet Theodoros, Theo
Wyder, Marianne
Lombardo, Chiara
Dark, Frances
Joseph, Anup M
Steginga, Anne
Locke, Sharon
Kinsella, Kieran
Kar Ray, Manaan
author_sort Theodoros, Theo
collection PubMed
description OBJECTIVE: Coronavirus disease 2019 and the consequent public health and social distancing measures significantly impacted on service continuity for mental health patients. This article reports on contingency planning initiative in the Australian public sector. METHODS: Ninety-word care synopses were developed for each patient. These formed the basis for guided conversations between case managers and consultant psychiatrists to ensure safe service provision and retain a person-centred focus amidst the threat of major staffing shortfalls. RESULTS: This process identified vulnerable patient groups with specific communication needs and those most at risk through service contraction. The challenges and opportunities for promoting safety and self-management through proactive telehealth came up repeatedly. The guided conversations also raised awareness of the shared experience between patients and professionals of coronavirus disease 2019. CONCLUSION: There is a parallel pandemic of anxiety which creates a unique opportunity to connect at a human level.
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spelling pubmed-77300022020-12-11 Life in 90 words: opportunities for person-centred care amidst COVID-19 Theodoros, Theo Wyder, Marianne Lombardo, Chiara Dark, Frances Joseph, Anup M Steginga, Anne Locke, Sharon Kinsella, Kieran Kar Ray, Manaan Australas Psychiatry Covid-19 OBJECTIVE: Coronavirus disease 2019 and the consequent public health and social distancing measures significantly impacted on service continuity for mental health patients. This article reports on contingency planning initiative in the Australian public sector. METHODS: Ninety-word care synopses were developed for each patient. These formed the basis for guided conversations between case managers and consultant psychiatrists to ensure safe service provision and retain a person-centred focus amidst the threat of major staffing shortfalls. RESULTS: This process identified vulnerable patient groups with specific communication needs and those most at risk through service contraction. The challenges and opportunities for promoting safety and self-management through proactive telehealth came up repeatedly. The guided conversations also raised awareness of the shared experience between patients and professionals of coronavirus disease 2019. CONCLUSION: There is a parallel pandemic of anxiety which creates a unique opportunity to connect at a human level. SAGE Publications 2020-12-09 2021-04 /pmc/articles/PMC7730002/ /pubmed/33297747 http://dx.doi.org/10.1177/1039856220975280 Text en © The Royal Australian and New Zealand College of Psychiatrists 2020 https://creativecommons.org/licenses/by/4.0/This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Covid-19
Theodoros, Theo
Wyder, Marianne
Lombardo, Chiara
Dark, Frances
Joseph, Anup M
Steginga, Anne
Locke, Sharon
Kinsella, Kieran
Kar Ray, Manaan
Life in 90 words: opportunities for person-centred care amidst COVID-19
title Life in 90 words: opportunities for person-centred care amidst COVID-19
title_full Life in 90 words: opportunities for person-centred care amidst COVID-19
title_fullStr Life in 90 words: opportunities for person-centred care amidst COVID-19
title_full_unstemmed Life in 90 words: opportunities for person-centred care amidst COVID-19
title_short Life in 90 words: opportunities for person-centred care amidst COVID-19
title_sort life in 90 words: opportunities for person-centred care amidst covid-19
topic Covid-19
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7730002/
https://www.ncbi.nlm.nih.gov/pubmed/33297747
http://dx.doi.org/10.1177/1039856220975280
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