Effect of Workplace Violence on Turnover Intention: The Mediating Roles of Job Control, Psychological Demands, and Social Support
Exposing nursing staff to workplace violence workplace violence (WV) affects their psychological, emotional, and physical health; engenders increased workload; affects the medical reciprocity between nurses and patients; and ultimately leads to staff turnover intention. To preventing WV, development...
Autores principales: | , , , , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2020
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7750754/ https://www.ncbi.nlm.nih.gov/pubmed/33334214 http://dx.doi.org/10.1177/0046958020969313 |
_version_ | 1783625541462523904 |
---|---|
author | Yeh, Te-Feng Chang, Yu-Chia Feng, Wei-Hsin sclerosis, Multiple Yang, Cheng-Chia |
author_facet | Yeh, Te-Feng Chang, Yu-Chia Feng, Wei-Hsin sclerosis, Multiple Yang, Cheng-Chia |
author_sort | Yeh, Te-Feng |
collection | PubMed |
description | Exposing nursing staff to workplace violence workplace violence (WV) affects their psychological, emotional, and physical health; engenders increased workload; affects the medical reciprocity between nurses and patients; and ultimately leads to staff turnover intention. To preventing WV, development of intervention strategies and WV prevention measures are crucial. This study discusses the mediating effect of job control, psychological needs, and social support on WV and turnover intention. Through this discussion, this study aims to aid medical institutions in reducing their nursing staff turnover rate and to provide a reference for hospital management and decision making. A cross-sectional research method was adopted and conducted quantitative research to prove the complexity of the relationship between WV and turnover intention. Participants comprised clinical nurses working in 2 regional teaching hospital in central Taiwan. A total of 268 questionnaires were distributed, and 213 completed questionnaires were returned. Of the returned questionnaires, 198 contained valid responses, yielding a response rate of 73.9%. Our results demonstrated the mechanisms through which psychological demands and social support mediate the relationship between WV and turnover intention. This study determined the mediating effects of psychological demands and social support. The results expand the findings of previous research and demonstrate the complexity of the relationship between WV and turnover intention. Hospitals should formulate effective mechanisms for preventing and addressing incidents of WV, improve their ability to address and regulate violent incidents in clinics, reduce the psychological pressure exerted on employees, and establish communication channels for social support. |
format | Online Article Text |
id | pubmed-7750754 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2020 |
publisher | SAGE Publications |
record_format | MEDLINE/PubMed |
spelling | pubmed-77507542021-01-06 Effect of Workplace Violence on Turnover Intention: The Mediating Roles of Job Control, Psychological Demands, and Social Support Yeh, Te-Feng Chang, Yu-Chia Feng, Wei-Hsin sclerosis, Multiple Yang, Cheng-Chia Inquiry Original Research Exposing nursing staff to workplace violence workplace violence (WV) affects their psychological, emotional, and physical health; engenders increased workload; affects the medical reciprocity between nurses and patients; and ultimately leads to staff turnover intention. To preventing WV, development of intervention strategies and WV prevention measures are crucial. This study discusses the mediating effect of job control, psychological needs, and social support on WV and turnover intention. Through this discussion, this study aims to aid medical institutions in reducing their nursing staff turnover rate and to provide a reference for hospital management and decision making. A cross-sectional research method was adopted and conducted quantitative research to prove the complexity of the relationship between WV and turnover intention. Participants comprised clinical nurses working in 2 regional teaching hospital in central Taiwan. A total of 268 questionnaires were distributed, and 213 completed questionnaires were returned. Of the returned questionnaires, 198 contained valid responses, yielding a response rate of 73.9%. Our results demonstrated the mechanisms through which psychological demands and social support mediate the relationship between WV and turnover intention. This study determined the mediating effects of psychological demands and social support. The results expand the findings of previous research and demonstrate the complexity of the relationship between WV and turnover intention. Hospitals should formulate effective mechanisms for preventing and addressing incidents of WV, improve their ability to address and regulate violent incidents in clinics, reduce the psychological pressure exerted on employees, and establish communication channels for social support. SAGE Publications 2020-12-17 /pmc/articles/PMC7750754/ /pubmed/33334214 http://dx.doi.org/10.1177/0046958020969313 Text en © The Author(s) 2020 https://creativecommons.org/licenses/by-nc/4.0/ This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage). |
spellingShingle | Original Research Yeh, Te-Feng Chang, Yu-Chia Feng, Wei-Hsin sclerosis, Multiple Yang, Cheng-Chia Effect of Workplace Violence on Turnover Intention: The Mediating Roles of Job Control, Psychological Demands, and Social Support |
title | Effect of Workplace Violence on Turnover Intention: The Mediating
Roles of Job Control, Psychological Demands, and Social Support |
title_full | Effect of Workplace Violence on Turnover Intention: The Mediating
Roles of Job Control, Psychological Demands, and Social Support |
title_fullStr | Effect of Workplace Violence on Turnover Intention: The Mediating
Roles of Job Control, Psychological Demands, and Social Support |
title_full_unstemmed | Effect of Workplace Violence on Turnover Intention: The Mediating
Roles of Job Control, Psychological Demands, and Social Support |
title_short | Effect of Workplace Violence on Turnover Intention: The Mediating
Roles of Job Control, Psychological Demands, and Social Support |
title_sort | effect of workplace violence on turnover intention: the mediating
roles of job control, psychological demands, and social support |
topic | Original Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7750754/ https://www.ncbi.nlm.nih.gov/pubmed/33334214 http://dx.doi.org/10.1177/0046958020969313 |
work_keys_str_mv | AT yehtefeng effectofworkplaceviolenceonturnoverintentionthemediatingrolesofjobcontrolpsychologicaldemandsandsocialsupport AT changyuchia effectofworkplaceviolenceonturnoverintentionthemediatingrolesofjobcontrolpsychologicaldemandsandsocialsupport AT fengweihsin effectofworkplaceviolenceonturnoverintentionthemediatingrolesofjobcontrolpsychologicaldemandsandsocialsupport AT sclerosismultiple effectofworkplaceviolenceonturnoverintentionthemediatingrolesofjobcontrolpsychologicaldemandsandsocialsupport AT yangchengchia effectofworkplaceviolenceonturnoverintentionthemediatingrolesofjobcontrolpsychologicaldemandsandsocialsupport |