Critical success factors for Vietnamese laboratories striving to implement quality management systems

Accurate laboratory reporting is crucial to patient diagnosis and treatment. This study identified critical success factors (CSF) for implementing a laboratory quality management system (QMS). This descriptive research used qualitative and quantitative methods to collect and analyze data from labora...

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Detalles Bibliográficos
Autores principales: Robinson, Cathy, Johnson, James, Yao, Katy, Bui, Hien
Formato: Online Artículo Texto
Lenguaje:English
Publicado: AOSIS 2020
Materias:
Brief Report
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7757014/
https://www.ncbi.nlm.nih.gov/pubmed/33392047
http://dx.doi.org/10.4102/ajlm.v9i1.937
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author Robinson, Cathy
Johnson, James
Yao, Katy
Bui, Hien
author_facet Robinson, Cathy
Johnson, James
Yao, Katy
Bui, Hien
author_sort Robinson, Cathy
collection PubMed
description Accurate laboratory reporting is crucial to patient diagnosis and treatment. This study identified critical success factors (CSF) for implementing a laboratory quality management system (QMS). This descriptive research used qualitative and quantitative methods to collect and analyze data from laboratory managers and staff employed in Vietnamese hospital laboratories implementing a QMS. The top five CSFs identified were: (1) staff QMS knowledge, (2) manager leadership, (3) staff commitment, (4) mentorship, and (5) hospital administration support. Identifying CSFs is critical to successful planning and implementation of QMS.
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spelling pubmed-77570142020-12-31 Critical success factors for Vietnamese laboratories striving to implement quality management systems Robinson, Cathy Johnson, James Yao, Katy Bui, Hien Afr J Lab Med Brief Report Accurate laboratory reporting is crucial to patient diagnosis and treatment. This study identified critical success factors (CSF) for implementing a laboratory quality management system (QMS). This descriptive research used qualitative and quantitative methods to collect and analyze data from laboratory managers and staff employed in Vietnamese hospital laboratories implementing a QMS. The top five CSFs identified were: (1) staff QMS knowledge, (2) manager leadership, (3) staff commitment, (4) mentorship, and (5) hospital administration support. Identifying CSFs is critical to successful planning and implementation of QMS. AOSIS 2020-12-18 /pmc/articles/PMC7757014/ /pubmed/33392047 http://dx.doi.org/10.4102/ajlm.v9i1.937 Text en © 2020. The Authors https://creativecommons.org/licenses/by/4.0/ Licensee: AOSIS. This work is licensed under the Creative Commons Attribution License.
spellingShingle Brief Report
Robinson, Cathy
Johnson, James
Yao, Katy
Bui, Hien
Critical success factors for Vietnamese laboratories striving to implement quality management systems
title Critical success factors for Vietnamese laboratories striving to implement quality management systems
title_full Critical success factors for Vietnamese laboratories striving to implement quality management systems
title_fullStr Critical success factors for Vietnamese laboratories striving to implement quality management systems
title_full_unstemmed Critical success factors for Vietnamese laboratories striving to implement quality management systems
title_short Critical success factors for Vietnamese laboratories striving to implement quality management systems
title_sort critical success factors for vietnamese laboratories striving to implement quality management systems
topic Brief Report
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7757014/
https://www.ncbi.nlm.nih.gov/pubmed/33392047
http://dx.doi.org/10.4102/ajlm.v9i1.937
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