Crisis response of nursing homes during COVID-19: Evidence from China

COVID-19 has become a worldwide socio-economic crisis, and almost all organizations need urgent response to stem its impacts. Based on a web-based survey of the nursing homes (NHs)’ administrators in China, a fuzzy comprehensive evaluation shows that 72% of the NHs have better crisis response performance than the average. A CATREG model is constructed to explore the influencing factors. The results indicate that among contextual factors, public-private partnership NHs and urban NHs show better outcomes. Residents’ with higher self-prevention sense and NH’s with stronger response-ability suggest more favorable crisis response performance. Besides, younger administrators with higher education levels and behave more actively to COVID-19 will lead to more excellent outcomes.